Professional Mechanical, Electrical, Civil/Structural Engineers
4230 Kiernan Ave., Suite 210, Modesto, CA 95356-9323
Tel: (209) 545-8165  Fax: (209) 545-8170

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Safety Benefits Expertise

 

The Investigative Engineer's Association (I-ENG-A), is a North American Association of engineers organized to provide the best resources in the form of investigative engineering by qualified claims support professionals.  This organization has brought together independently qualified and established engineering firms with excellent reputations, throughout North America and abroad.  Our experts utilize their extensive knowledge to assist claim professionals in settling issues related to the disposition of claim and litigation related to claim issues.

When claims prove to be legitimate, Complere is trained to be alert to upcode and betterment, as well as to identify cost-effective methods of repair in order to contain expenditures.  Our engineers rely on their knowledge of traditional aspects of engineering, structural, electrical and mechanical, and are trained to apply their traditional engineering knowledge and skills in a manner that satisfies the particular needs of claims professionals and claim litigation specialists.

I-ENG-A members are also cross-trained in non-traditional investigative methods such as fire-related origin and cause, as well as accident analysis and reconstruction, (both auto and bodily injury).

Therefore, the Complere I-ENG-A professional can provide comprehensive analyses saving both time and money, by avoiding cost duplication while providing thorough service to the busy claims professional.

 

 

 

 

Complere Engineering Group, Inc.

Investigative and Forensic EngineeringMembers:

Investigative Engineers Association, Inc.

Claims Support Professional Association, Inc.

 

Mission Statement

 

 

 

The Investigative Engineers Association, Inc., is committed to presenting its insurance industry and claims litigation clients a diverse yet experienced and cost-effective group of professional investigative engineering firms that can provide claims support and assist in the control of soaring claims settlement costs.

 

Complere Engineering's mission is to provide a diverse range of investigative services for the insurance industry and claims litigation clients alike; we offer complete engineering investigative services at one location and the flexibility of providing a single source contact for expertise and information relating to the fair and expeditious processing of claims. Complere is committed to providing reports in a timely manner to include comprehensive information, findings and conclusions, to claims adjusters, attorneys or affected parties in the most cost-effective manner possible. We emphasize communication, coordination and teamwork to facilitate effective and satisfactory solutions.

 

 

 

 

 

 

 

 

 

 

Complere Engineering Group, Inc.

 

Complere Engineering Group began as the West Coast office of a leading national engineering firm and was spun-off in 1991 as a twenty man privately held corporation owned and managed by its two principals.

Complere Engineering Group provides multi-disciplinary engineering, design and consulting services. Since our inception, these services have been developed to actively respond to changing environments and to the changing needs of our clients.

The basic philosophy of the company is to produce quality work, on time and within budget. The success of this approach is confirmed by the firm's growing list of satisfied clients and a corresponding high recurrence of repeat and referral business.

The firm offers comprehensive consulting services to the insurance industry including adjusters, agents, litigators, government and private clients with expertise in the following broad fields:

 

 

Architectural Manufacturing Engineering

 

 
 
Civil/Structural Engineer Facilities Engineering
Mechanical/Industrial Control Systems Engineering
Electrical Engineering Machine Design
Fire Protection Engineering Project Management
Environmental Engineering Construction Management
Chemical Engineering Process Engineering
Agricultural Engineering Computer Software Development

Complere Engineering has established their Investigative Engineering Team to provide the insurance industry and other clients with a diverse range of Investigative Services, professionally delivering reports in a timely manner with comprehensive information.

Complere Engineering Group, Inc., will provide investigative engineering service to clients, insurance and claims adjusters, addressing:

 
 

 

 
 
 

 

INVESTIGATIVE ENGINEERING SERVICES:

Construction Failure Investigation Forensic Engineering

Structural Evaluation & Analysis Expert Witness Testimony

Structural Repair Design Product Liability Issues

Code Violation Evaluation Standard of Care Issues

Building Inspection & Evaluation Quality of Workmanship Issues

Upcoding and Betterment Evaluation Fire and Explosion Investigation

Scope and Damages Evaluation Lightning Damage Determination

Mitigation Measures Cause and Origin

Contract Abandonment Claims Replacement Cost

Cost Control Measures Traffic Accident Reconstruction

Equipment Testing Soft Tissue Injuries

Laboratory Testing Workers Compensation Issues

Slip & Fall Investigation Handicapped Access Compliance Investigation

Risk Management & Safety Investigation Mold & Mildew Evaluations

Indoor Air Quality Evaluations Noise & Vibration Investigations

Heating & Cooling Systems Evaluations Boiler and Refrigeration Equipment Evaluation

Water Damage Investigations Subrogation Issues

Construction Failure Investigation Forensic Engineering

Structural Evaluation & Analysis Expert Witness Testimony

Structural Repair Design Product Liability Issues

Code Violation Evaluation Standard of Care Issues

Building Inspection & Evaluation Quality of Workmanship Issues

Upcoding and Betterment Evaluation Fire and Explosion Investigation

Scope and Damages Evaluation Lightning Damage Determination

Mitigation Measures Cause and Origin

Contract Abandonment Claims Replacement Cost

Cost Control Measures Traffic Accident Reconstruction

Equipment Testing Soft Tissue Injuries

Laboratory Testing Workers Compensation Issues

Slip & Fall Investigation Handicapped Access Compliance Investigation

Risk Management & Safety Investigation Mold & Mildew Evaluations

Indoor Air Quality Evaluations Noise & Vibration Investigations

Heating & Cooling Systems Evaluations Boiler and Refrigeration Equipment Evaluation

Water Damage Investigations Subrogation Issues

This broad range of expertise allows us to put together a unique team of personnel to fit the needs of every assignment. This ability to provide in-house coverage of complex cases has been a positive benefit to our clients, that ultimately saves both time and money. It also allows us to easily modify our scope of services as the direction of an investigation changes. Another added bonus is that various disciplines (with minor roles) can be brought in on an as-needed basis for brief consultation or support. Each multi-disciplinary team will be led by one of the firm’s Senior Associates, to assure continuity to the investigation and a point of contact for the client.

 

 

 
 
 

 

 

 

 

Approach/Process

 

Typically, an engagement begins with a phone call, letter, or fax from an Adjuster.

We request certain specific information relating to the loss:

 

 

 

• Type of loss

 

• Date of loss

• Name and address of Insured

• Name and address of Claimant, if different

• Policy number

• Claim number

• Name and telephone number of contact person at Adjuster’s Office

• Estimated value of claim

• General outline of policy coverage

• Police report if applicable

 

 

Additionally, we solicit general information:

• Any records and documents already obtained or available

• Any pertinent information in Adjuster's file

• Circumstance of this loss

If no records or documentation have been obtained by the Adjuster, we may prepare a request for data, addressed to the insured (or his representative), copying the Adjuster. Depending on the circumstances, we may first contact the insured or his representative to arrange an appointment with the insured at the location of damage or accident.

If the Adjuster has obtained certain records and documents, we will request that they be forwarded to us. After examination, we will prepare a request for additional data needed if so required.

We will contact the Adjuster no less often than bi-weekly to keep the Adjuster apprised of the status of the assignment. After completion of the assignment, we will issue a report of our findings and conclusions. We will invite your questions and comments to assure complete understanding of the report.

Subsequently, we can assist the Insurance Company's attorney in the preparation of Interrogatories and in the preparation of related questions to be asked during Statements Under Oath and in Depositions. We will be available to testify as experts as to our opinions.

All of the above will be accomplished professionally, timely, and on a cost-effective basis.

 

Associations with Professional Organizations

 

ASME American Society of Mechanical Engineers

AFE Association of Facilities Engineers

SME Society of Manufacturing Engineers

IEEE Institute of Electrical & Electronics Engineers

ISA Instrumentation System & Automation

IIE Institute of Industrial Engineers

AISC American Institute of Steel Construction

ASCE American Society of Civil Engineers

SEI Structural Engineering Institute

SEAOC Structural Engineering Association of California

NFPA National Fire Protection Association

ICBO International Conference of Building Officials

AICE American Institute of Chemical Engineers

ASHRAE American Society of Heating, Refrigeration & Air Conditioning Engineers

 

 

 

Complere Engineering Group, Inc.

The overall services of the corporation have been utilized in various applications and have allowed us to be of service to a wide variety of clients with an equally wide range in project types. The development of effective design and engineering solutions to this diversified group of project types provides a comprehensive inventory of design experience which enables Complere Engineering to provide innovative, state-of-the-art solutions for difficult and challenging projects and circumstances. The following is a partial list of completed project types.

 

 

Industrial

Automation of Existing Facilities
Distribution and Warehouse Facilities

HVAC and Piping

Converting and Packaging
Barcode/Vision Design & Installation
Warehouse Design & Construction

Public

Performing Arts Centers
U.S. Post Office Facilities
City Ice Arena Facility

Institutional

Administration Buildings
Churches
Colleges
Hospitals

Commercial/Residential

Residences
Apartments
Hotels
Housing Projects
Medical Centers

Municipal

Bridges and Structures
Concept and Facilities Planning

Cities served in the Northern California Central Valley Area (Merced, Stanislaus and San Joaquin counties in the San Joaquin Valley)

Ahwahnee Angels Camp Arnold Atwater Auberry Ballico Catheys Valley Ceres Chowchilla Clovis Coarsegold Columbia Copperopolis Coulterville Crows Landing Delhi Denair Dos Palos Empire Escalon Farmington Firebaugh Fresno Galt Groveland Gustine Hickman Hilmar Hughson Hughson Jamestown Kerman Keyes Knights Ferry La Grange Lathrop Le Grand Livingston Lockeford Lodi Los Banos Madera Manteca Mariposa Mendota Merced Mi Wuk Village Milton Modesto Murphys Newman Oakdale Patterson Pinecrest Planada Prather Ripon Riverbank Salida San Andreas Santa Nella Snelling Sonora Stockton Strawberry Thornton Tracy Tuolumne Turlock Twain Harte Valley Spring Waterford Weimar Winton Yosemite

 

 

Complere Engineering Group, Inc.

Investigative & Forensic Experience

In addition to our extensive design experience the staff members at Complere Engineering Group have been involved in numerous projects involving inspection and evaluation of existing facilities. In many instances the purpose of this evaluation was to prepare for modifications or upgrading of equipment and/or facilities. In many other cases, however, these evaluations were to provide recommendations on repair of damaged equipment and facilities.

This latter fieldwork has been at the request of a variety of clients. In the industrial field we have normally been retained directly by the owner but often in the residential or commercial field we have been retained by an insurance company or legal firm to provide advice, reports and/or testimony on various problems.

Because Complere Engineering Group is a widely diversified engineering company, we have been involved in a broad range of mechanical, electrical and structural problems. These cases could be as simple as a cracked floor, a poorly wired electrical panel or a malfunctioning conveyor, to something as major as a total roof collapse, death from an electrical shock or an ammonia system failure.

We have also been involved in several areas of risk management. We have provided complete seismic retrofits for several warehouses, as well as seismic upgrades to individual pieces of equipment. Fall Protection has been a major issue with several industrial clients, while building remodels for ADA compliance has been an issue with other clients.

The following list of projects provides a more detailed account of recent work requested by, or authorized by, insurance companies or attorneys:

 

Title: Apartment Complex

Services: Safety Investigation, Code Violation Evaluation, Slip & Fall Investigation; and Expert Witness Testimony

Description: Personal Injury resulting from individual being pinned against garage doorframe by boat trailer.

Title: Dairy Barn Failure

Services: Construction Failure Investigation, Structural Evaluation and Analysis, Cause and Origin.

Description: Roof Collapse of dairy barn resulted in death of several cows and disruption of business.

Title: Egg Farm

Services: Structural Evaluation and Analysis, Cause and Origin.

Description: Chicken cage collapse in portion of building due to corrosion of structural steel support.

Title:Tire & Lube

Services: Building Inspection and Evaluation, Quality of Workmanship Issue, Code Violation Evaluation.

Description: Reviewed building under construction and offered opinion on justification for termination of contract.

Title:  Litigation

Services: Expert Witness Testimony, Standard Care Issue

Description: Provided testimony in civil case regarding standard of care exercised by a professional engineer in providing engineering services.

Title: Engineering

Service: Expert Witness Testimony - Bridge Failure Investigation

Description: provide structural repairs to a badly damaged bridge - subsequently retained by attorneys to provide expert witness testimony regarding causation and extent of repair work required to bring bridge back into service.

Title: Equipment

Services: Equipment/Product Liability Investigation, Subrogation Issues

Description: Retained by plaintiff’s attorney to provide engineering analysis of a hydraulic lift failure. Out of court settlement reached prior to completion of report.

Title: Acid Plant

Services: Structural Evaluation & Analysis, Expert Witness, Subrogation Issues.

Description: Retained by plaintiffs attorney to review prior structural report, perform field investigation and offer opinion on adequacy of roof framing to support process piping loads.

Client: Department of Justice

Title: State of California

Services: Workers’ Compensation Issues, Safety Investigation, Equipment Failure/Injury Liability, Subrogation.

Description: Investigation and written report provided to State attorney's office regarding equipment malfunction resulting in personal injury to a state employee.

Client: Stanislaus Department of Education

Title: Litigation

Services: Structural Evaluation and Analysis, Seismic Upgrade Design, Risk Management, Expert Witness Testimony.

Description: Retained to investigate integrity of an existing school facility.

After completion of structural report, contract was extended to provide structural upgrade design and drawings for three major buildings at the campus. Subsequently retained by County Counsel to provide expert witness testimony in litigation with original building designer.

Title: Tire Stores

Services: Expert Witness Testimony, Equipment Testing, Product Liability, Risk Management and Safety Investigation, Code Violation Review and Subrogation Issues.

Description: Inspected a truck wheel refinishing machine for electrical safety, prepared report of findings and gave testimony at a binding arbitration hearing.

Title: Fire Damage Assessment

Services: Cost Control Measures, Scope and Damage Evaluation

Description: Inspected electrical wiring in fire damaged residence. Damage report and repair recommendations were provided to insurance company.

Title: Ammonia System

Services: Structural Evaluation and Seismic Upgrade Analysis, Upcoding Betterment and Risk Management

Description: Field investigation and strengthening design for an ammonia tank support structure to resist seismic forces.

Title: Damaged Mobile Home

Services: Structural Evaluation & Analysis and Structural Repair Design

Description: Field investigation of heavily damaged mobile home which hit highway overpass during transportation to site. Designed retrofit repair of replacement trusses for approval with Department of Housing and Community Development, State of California.

Title: Construction Failure Analysis

Services: Structural Analysis Evaluation and Repair Design

Description: Field survey and repair design of fire damaged roof trusses in a private residence.

 Title: Fall Protection

Services: Risk Management, Structural Evaluation & Analysis and Structural Upgrade Drawings.

Description: Reviewed client's risk management report, provided structural analysis and upgrade drawings for addition of new guardrail systems in various areas of the plant.

Title: Seismic Upgrade

Service: Risk Management, Structural Analysis and Upgrade Drawings

Description: Reviewed clients risk management report, provided structural analysis and upgrade drawings for seismic strengthening of various elements of the facility.

Title: CAL-OSHA Safety Upgrades

Service: Code Violation Evaluation, Building Inspection Evaluation and Repair, Risk Management and Safety Upgrades

Description: Provide code and regulation consultation services. Provide field investigations and make safety upgrade recommendations. Provide engineering design services for safety upgrades and retrofits.

Title: Elementary School Fire Damage Reconstruction

Service: Mechanical HVAC and Plumbing Systems Evaluations and Repair

Description: Field investigation of fire damage due to arson. Damaged portions included HVAC equipment, control systems and duct work, plumbing fixtures, piping and insulation. Provided recommendations, design and construction administration.

 

© Copyright 1996-2004 Complere Engineering Group, Inc. (209) 545-8165
Last Updated: 05/04/04

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